Microsoft Outlook 2002/2003/XP POP3 email setup

This item provides information on these topics:

Overview

This document will help you to configure your Outlook 2002, Outlook 2003, or Outlook XP e-mail client to work with the FreedomNet Solutions e-mail system.

To use Outlook for accessing and using your FreedomNet Solutions e-mail account you should take the following steps:

  • Browse to http://officeupdate.microsoft.com
  • Click on "Check for updates" before you configure your client to make sure you have the latest updates for your version of Outlook.
    • Problems have been noted with some older releases of Outlook with SSL that have been corrected with the latest service pack downloads from Microsoft.
    • Step 1: Create your Account (Part 1)

      • Open Outlook2002/2003/XP
      • Select the "Tools" pulldown menu and select "E-mail Accounts."

      Step 2: Create your Account (Part 2)

      • Select "Add a new email account."
      • Click "Next.

      Step 3: Server Type

      • Select "POP3" for the Server Type.
      • Click "Next."

      Step 4: Account Settings

      • Enter in the following information:
        • Your Name: Your Name as you want it to be displayed in outgoing emails.
        • E-mail Address: Your FreedomNet E-mail Address
        • Incoming mail Server (POP3): type: fnw.us
        • Outgoing mail Server (SMTP): type: fnw.us
        • User Name: Your FreedomNet email address
        • Password: Your FreedomNet password
      • Leave the "Log on using Secure Password Authentication (SPA)" unchecked.
      • Click on More Settings.

      Step 5: Outgoing Server Configuration

      • Click the "Outgoing Server" tab.
      • Make sure that "My outgoing server (SMTP) requires authentication" is checked.
      • Click the "Advanced" tab

      Step 6: Advanced Configuration

      • Check BOTH of the "This server requires a secure connection (SSL)" checkboxes for the incoming and outgoing servers.
      • Change "Outgoing server (SMTP)" is set to port 465, not 25.
      • Click "OK."
      • Click "Next".

      Step 7: Finish the Wizard

      • Click the "Finish" button.
      • You should now be able to send and receive E-mail.

      For Further Assistance

      For further assistance contact FreedomNet Solutions at (616) 459-2000
      or email at support@fnw.us